977bt Privacy Policy — How We Protect Your Personal Data
Your privacy matters to us. This policy explains what data 977bt collects, why we collect it, and how we keep it safe for every player in Bangladesh.
977bt ("we", "us", "our", "Platform") is committed to protecting the privacy and personal data of every registered player and visitor to 977bt.ws. This Privacy Policy describes the categories of personal information we collect, the purposes for which we process that information, the parties with whom we may share it, the measures we take to keep it secure, and the rights available to you in relation to your personal data. This Policy applies to all users of 977bt.ws, including users who access the platform via a mobile browser.
By registering an account with 977bt, making a deposit, or continuing to browse the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue your use of 977bt and contact [email protected] to request the closure of your account.
This Privacy Policy may be updated periodically. When material changes are made, the revised version will be posted to this page with an updated effective date. We encourage you to review this page regularly to stay informed about how 977bt handles your personal data.
1. Information We Collect
977bt collects personal data in several ways: information you provide directly when you register or use the platform, information generated automatically through your use of our services, and information we obtain from third-party payment providers as part of the transaction process. The categories of personal data we may collect include:
Identity Data
Full legal name, date of birth, and any government-issued ID submitted during KYC verification.
Contact Data
Mobile number, email address, and any other contact details you provide at registration or in communications with our support team.
Payment Data
Transaction amounts, timestamps, payment method references (e.g., bKash or Nagad account identifiers), and deposit and withdrawal history.
Technical Data
IP address, browser type, device type, operating system, session duration, and pages visited on 977bt.ws.
Gaming Activity
Bets placed, games played, wagering amounts, winnings, bonus usage, and responsible gaming tool interactions.
Communications Data
Records of your correspondence with 977bt's support team, including email content and support ticket history.
2. How We Use Your Information
977bt processes your personal data only for legitimate purposes directly related to the operation of the platform and the provision of services to you as a registered player. We do not sell your personal data to third parties. The primary purposes for which we use your data are:
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Account Management
To create and manage your 977bt player account, verify your identity, process deposits and withdrawals, and communicate with you about account-related matters including security alerts, balance notifications, and KYC requests.
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Service Delivery and Improvement
To operate the 977bt platform, deliver the games and betting markets you use, monitor platform performance, identify and fix technical issues, and develop new features and product improvements based on aggregated usage patterns.
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Legal Compliance and Fraud Prevention
To fulfil our obligations under applicable law, including anti-money laundering (AML) requirements, age verification obligations, and responsible gaming duties. We also use your data to detect, investigate, and prevent fraudulent transactions, account abuse, and other prohibited conduct outlined in our Terms and Conditions.
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Marketing Communications
Where you have not opted out of marketing communications, we may use your contact details to send you information about promotions, bonuses, and new features available on 977bt. You may opt out of marketing communications at any time by contacting [email protected]. Opting out of marketing does not affect your ability to use the platform or receive transactional communications related to your account.
3. Legal Basis for Processing
977bt processes your personal data on the following legal grounds:
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Contractual Necessity
Processing your identity, contact, and payment data is necessary for 977bt to fulfil its contractual obligations to you as a registered player — including creating your account, processing transactions, and providing access to the games and betting markets available on the platform.
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Legal Obligation
Certain processing activities are required by law, including age verification, AML checks, and record-keeping requirements. 977bt will process your data to the extent necessary to comply with applicable legal and regulatory obligations, even where such processing occurs without your explicit consent.
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Legitimate Interests
977bt may process certain data on the basis of legitimate interests, such as improving the security and stability of the platform, detecting fraud and account abuse, and conducting internal analytics to understand platform usage. Where we rely on legitimate interests, we ensure that our interests do not override your fundamental rights and freedoms.
4. Sharing Your Information
977bt does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with third parties only in the following limited circumstances:
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Payment Providers
We share necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard in order to process your deposits and withdrawals. These providers receive only the data necessary to complete the transaction and are contractually required to handle your data securely and in accordance with applicable law.
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Game Technology Providers
Game providers such as Evolution Gaming, Pragmatic Play, Spribe, and Microgaming may receive limited technical data (such as a pseudonymous player session identifier) necessary to deliver their games within the 977bt platform. These providers are not permitted to use your personal data for their own independent purposes.
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Legal and Regulatory Authorities
977bt may disclose your personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of 977bt, our players, or the public.
5. Cookies and Tracking Technologies
977bt.ws uses cookies and similar tracking technologies to deliver a functional and personalised experience on the platform. Cookies are small data files stored on your device when you visit our website. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period) for the following purposes: maintaining your login session, remembering your language and display preferences, analysing platform traffic and usage patterns, and detecting suspicious or fraudulent activity.
Most mobile and desktop browsers allow you to control cookies through their settings. You may choose to block or delete cookies; however, doing so may affect your ability to log in and use certain features of 977bt. Strictly necessary cookies (those required for the platform to function) cannot be disabled without losing core functionality. We do not use third-party advertising cookies.
6. Data Retention
977bt retains your personal data for as long as your account remains open and for a period thereafter as required by applicable law. Account records, transaction logs, and KYC documentation are typically retained for a minimum of five years following account closure or the last transaction, in line with standard anti-money laundering record-keeping requirements. Where your data is no longer required for any legal, contractual, or operational purpose, we will securely delete or anonymise it.
Gaming activity records may be retained for a longer period where required for responsible gaming monitoring, dispute resolution, or fraud investigation purposes. When you request account closure, 977bt will cease processing your data for marketing purposes immediately, though operational and legal retention obligations will continue to apply.
7. Data Security
977bt takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and 977bt.ws, secure storage of sensitive account and payment data, access controls that limit employee access to personal data on a need-to-know basis, and regular review of our security practices. While we take all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for notifying us promptly if you suspect any unauthorised access to your account.
If you believe your 977bt account has been accessed without your authorisation, contact our support team immediately at [email protected]. Do not share your password or one-time codes with anyone — 977bt staff will never ask for your password.
8. Your Data Rights
As a user of 977bt, you have rights in relation to your personal data. To exercise any of the rights described below, please contact us at [email protected] with the subject line "Data Rights Request". We will respond to all valid requests within a reasonable timeframe and may require you to verify your identity before processing your request.
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Right to Access
You have the right to request a copy of the personal data 977bt holds about you, along with information about how that data is processed.
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Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
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Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (where consent is the processing basis), or where the data has been unlawfully processed. This right is subject to our legal retention obligations — we cannot delete data we are required by law to keep.
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Right to Object
You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, in which case we will assess whether our interests override your rights.
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Right to Data Portability
Where we process your personal data based on your consent or on a contractual basis, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format.
To exercise any of these rights, email [email protected] with the subject line "Data Rights Request". Please include your registered mobile number and account username so we can locate your records. We will acknowledge your request within 3 business days and aim to resolve it within 30 calendar days.
9. Children and Minors
977bt is strictly a platform for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on 977bt, please notify us immediately at [email protected].
10. Changes to This Privacy Policy
977bt reserves the right to update this Privacy Policy at any time. When we make material changes, the revised Policy will be posted to this page with an updated effective date. Where changes significantly affect how we process your personal data, we will endeavour to notify you directly via email or an on-platform notification. Your continued use of 977bt following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 977bt handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week. Please reach us only via the email address below — do not share sensitive account information through any other channel:
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